• If for any reason you are not completely satisfied with any purchase made at Rahua, you may return any item within 14 days of receipt for a refund. Please note that there is a $9.50 return label fee per order, which covers the costs of return shipping. Original shipping charges are non-refundable.
• Rahua reserves the right to prevent fraudulent activity. Any purchase that you are not satisfied with should have approximately 75% or more of the product remaining within the original packaging to be eligible for a refund.
• Refunds will be applied to the original form of payment used for purchase unless chosen otherwise at the last step of your return request.
• We cannot refund or replace any products and orders made through other sites and retailers, please contact the original point of purchase for any order issues. Refunds will be applied to the original form of payment used for purchase.
• Once you receive your return label, please repack the item in its original packaging with the original packing slip (if possible) and drop off at your nearest post office. Please return your package within 14 days.

For inquiries regarding returns, please contact customercare@rahua.com.